Refund & Cancellation Policy

During public testing, card payments are switched off. You cannot buy a membership or Credits on the site right now, so there is nothing to cancel or refund for new purchases.

Our published price is $99 USD per website per year (agencies pay the same per client website). Your first full audit is free once per account. Purchased Credits do not expire.

Metered actions show their Credit cost before you approve them. If an action fails on our side, the system is designed to return the Credits it took.

Once payments are switched on, you can cancel a website's membership at any time from the app or by emailing us. Cancelling stops the next yearly renewal; it does not end the current paid year early.

Your membership stays active until the end of the paid year you have already paid for, then the site drops to the free level. Your audit history, settings and Credits are kept; nothing is deleted when you cancel.

Yearly memberships renew automatically. We will email a renewal reminder before each renewal so you can cancel in time.

Yearly memberships: if you cancel within 14 days of first buying (or renewing) a website's membership and haven't used paid metered features in that period, you can ask for a full refund of that payment.

Credit packs: unused Credit packs can be refunded within 14 days of purchase. Credits you have already used are not refundable. Purchased Credits never expire, so you can also simply keep them.

If a paid action fails on our side, the Credits it took are returned automatically — that is a correction, not a refund.

To request a refund, email hello@webapprocket.ai from your account email. If you dispute a charge with your card provider (a chargeback) instead of contacting us first, we may pause the affected website's membership while it is resolved.